Type of information | Purposes | Legal basis of processing |
Your name, telephone numbers, e-mail address(es). |
Managing and responding to enquiries. Communicating details of services, prices and/policies. |
Engaging customers and the public in order to inform them about our services. Performing our contract with the customer. For the purposes of our legitimate interests in operating simplywellnesscardiff.co.uk. |
The customer's name and email address. |
Maintaining our customer directory for messaging and communication preferences. |
The customer may withdraw their consent to receive correspondence at any time by contacting us via our website, by letter, telephone or email to tell us that they no longer wish to be contacted for purposes other than enquiry confirmation.
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Contact telephone (mobile phone and landline) numbers. |
Maintaining the ability to contact the customer to discuss details of an order/service. |
Enabling the fulfilment of our agreements with the customer. |
Website cookies |
Used to track visitors' activity when browsing the site; also used to temporarily store status about a visitor's shopping cart. |
To record and understand how visitors interact with our website. For the purposes of our legitimate interests in recording accurate purchase data when we are dealing with the customer, when discussing their order activity, reimbursement or delivery details. |
Customer's enquiry details |
Managing the customer's enquiry. Maintaining accurate records. Recording contact information, service requests, items and order details. |
Performing our contract with the customer. |