Terms & Conditions
Time is precious, we respect yours, so we ask that you please respect ours.
Missed appointments unless 24 hrs notice is given, will incur a cancelation fee of £10.
Salon Deposit Policy
Treatments £30 & Above
Option 1) Card details can be placed on your file and used to secure your appointment, directly over the phone with us or via our website online booking system.
Option 2) A 50% payment can be made when requesting your appointment, both deposits will be used as part payment towards your treatment and are fully refundable should you cancel within 24 hours of your appointment.
If you fail to show up or cancel less than 24 before your appointment you will be charged in accordance with our cancellation policy.
Cancellation Policy & Changes To Appointments
Our cancellation policy is strictly 24 hours for all clients. If we don't receive 24 hours notice to cancel your appointment unfortunately your deposit will be refunded minus a £10 cancelation fee.
We completely understand that things can happen last minute and we will be sympathetic in certain circumstances. Regrettably we have had to put these measures in place because of the sheer volume of non-arrivals and on the day cancellations we have had, which in turn cost the salon hundreds of pounds each month.
Gift cards will expire 6 months from the purchase date.
Gift cards cannot be refunded once purchased.
Waxing Loyalty card
Loyalty card holds no cash value.
One stamp will be given per visit.
We holds no responsibility for lost loyalty cards.
Female Waxing Packages are not included in the loyalty card scheme.
Aesthetic facial & body treatments are not treatments are not included in the loyalty card scheme.
Student discount applies to all treatments except:-
- Waxing Packages
- Promotional Offers
- Aesthetic facials & body treatments
- Special Offers